Project Coordinator (Design)
JOB DESCRIPTION
Position Summary
The Project Coordinator owns communication, organization, and follow-through from the moment a remodeling project enters design through readiness for production.
This role exists to ensure information is clear, decisions are documented, materials are ordered correctly, and projects move forward smoothly. You will be a steady point of contact for clients, a support to designers and leadership, and a steward of details across systems and timelines.
This role is ideal for someone who enjoys helping others succeed by tracking, organizing, and communicating information.
You’ll thrive in this role if you…
- are the person others rely on to keep things organized and moving
- communicate clearly, kindly, and confidently
- follow through on details and don’t let loose ends linger
- find fulfillment in helping people feel informed and supported
- prefer steady progress over chaos
- care deeply about doing things well
Work Hours & Location
This is a full-time position. Work is to be performed primarily at our office, located at 780 Eden Rd., Lancaster, PA, or in the field with clients.
Why McLennan?
Founded in 2003, McLennan Contracting is an award-winning Design-Build remodeling company dedicated to building a positive, family-friendly culture that prioritizes continual learning and professional development.
At McLennan, we believe in empowering our team members to grow at work and at home. We value a team approach to problem-solving and company development, and we believe in rewarding each individual's contribution to our success.
Our team members are our most important asset, which is why we are committed to supporting one another’s total well-being: physical, mental, financial, and social.
We want our team members to be thriving, productive, healthy, and balanced at work and at home, so we do our best to ensure each person is in the position best suited to their personality and “working genius.”
Key Responsibilities
Client Support & Day-to-Day Communication
- Serving as a consistent, warm point of contact for clients during design
- Sending regular project updates and following up on open items
- Preparing meeting agendas and sending clear post-meeting notes
- Helping clients understand what’s coming next and what’s needed from them
- Answering incoming phone calls when needed, particularly when the primary client experience lead is out of the office
Organizing Decisions, Details & Next Steps
- Tracking design decisions, selections, approvals, and next steps
- Making sure information is documented, accurate, and easy to find
- Updating expected timelines based on decisions, approvals, and material lead times
- Flagging risks or delays early and clearly
- Supporting leadership with reliable, up-to-date information for planning
Selections, Ordering & Production Preparation
- Placing orders for approved design-related materials
- Tracking lead times and delivery schedules
- Receiving and inspecting materials upon delivery to confirm accuracy and condition
- Coordinating resolution of issues before they impact schedules or the jobsite
- Confirming projects are truly ready before moving into production
What Success Looks Like
- Clients feel informed, cared for, and confident
- Designers and leaders are freed up to focus on their highest-value work
- Decisions and materials are correct and clearly documented
- Projects move forward with clarity and momentum
- Forecasts reflect reality, not assumptions
Requirements
General
- Of working age for tasks required and have proper working paperwork.
- Active driver's license, safe driving record, and reliable transportation
- Able to lift at least 25 pounds.
- Be able to physically maneuver around construction sites at any stage of construction (i.e. foundation, framing, total enclosure)
- Available for communication between 8:00am and 5:00pm Monday-Friday
Technology & Software
- Proficient in Google Apps and/or MS Office Suite
- General computer and internet skills
- Comfortable with mobile devices
- Computer savvy and comfortable learning new software.
Education & Experience
- Experience in coordination, client service, operations, or project support preferred
- Comfortable with digital tools such as Google Workspace or Microsoft Teams
Not Required (But Nice to Have)
- Experience in residential remodeling or design-build
- Familiarity with construction finishes and fixtures
- CAD or design software experience (Chief Architect, SketchUp, Revit, etc.)
- Rendering or visual presentation skills
Compensation & Benefits
- Competitive base salary based on skill and experience
- Bonuses based on performance and profitability
- Industry-leading PTO plan
- Health coverage through flexible QSEHRA health reimbursement arrangement
- IRA retirement account with matching company contributions
- Company-provided computer, tablet, and phone
- Annual professional development allowance
- Family-supportive company culture
- Opportunity for growth and advancement in company
We're Dog-Friendly!
Our office is dog-friendly and frequently enjoys visits from our canine “mascots.”
Excited to join our team?
To apply, please complete the form below. We will review your application and be in touch with the next step!
Employment Application
"Coming together is a beginning. Keeping together is progress. Working together is success."
~ Henry Ford