INTENTIONAL. EFFECTIVE. CLIENT-FOCUSED.
Our Design-Build Process
Why a Contractor's Remodeling Process Matters
You've started your research, and you have a short list of contractors. How do you choose one that will give you a great experience?
We believe a client's experience—positive or negative—can usually be traced back to the process used for project delivery. “Project delivery” refers to the methods implemented to plan, design, and construct your remodeling project.
If you value a low-stress remodeling experience, start by choosing a method of project delivery that maximizes up-front planning and minimizes unpleasant surprises. McLennan's process is based on the Design-Build method of project delivery, which is proven to provide the smoothest, most efficient and rewarding experience for client and contractor alike.
Below is a walk-through our 5-step Design-Build process.
More about the Consultation
In this initial meeting, we will listen and learn about your goals, needs, and any questions you may have about your project. We’ll also explain our process, talk through your ideal investment range, and recommend next steps.
There are two possible outcomes to this meeting:
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Outcome #1: If we both feel your project and our team are a good fit, we will move forward with Preliminary Design. This is a no-obligation step forward that includes a small, one-time fee.
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Outcome #2: If either of us feels the feasibility of the project or our compatibility are not a go, we will wish one another well and provide our best counsel on how you might pursue your remodel.
More about Preliminary Design
During Preliminary Design we conduct an on-site evaluation, during which we gather specifications of the existing space to prepare for project design. Then we meet with you virtually to discuss concepts and focus on a design based on your vision. Next, we create a preliminary budget and scope of work to give you a baseline for your project.
There are two possible outcomes to this meeting:
- Outcome #1: We will move forward with Design Development, in which we will refine and customize your project’s scope of work, finish details, and budget. This is a no-obligation step forward that includes a one-time fee.
- Outcome #2: If you are undecided about your initial design or preliminary budget, we will either agree together to enter a second phase of Preliminary Design, or wish one another well and provide our best counsel on next steps.
More about Design Development
Design Development is all about defining the details of your project. We work with you to make the project your own by selecting fixtures and finishes. As we refine and customize your scope and budget, you’re able to approve revisions and see exactly how your choices are affecting the bottom line. By the end of Design Development, your project details are fully defined, so you know exactly what to expect of the finished space.
There are two possible outcomes to this stage:
- OUTCOME #1: Once customization and selections approvals are complete, you submit a Build Approval and deposit, and we schedule your project for construction.
- OUTCOME #2: If for some reason you are not ready to move forward with your project, we will provide our best counsel on your next steps.
More about Scheduling & Construction
In the Build phase, our goal is to keep you fully informed and complete your project as efficiently as possible, to minimize disruption to your routine.
At the start of the Build phase we’ll obtain permits, order materials, and build a detailed schedule for our crew, trade partners, and most importantly, for you as well. We’ll also conduct an on-site review with the lead carpenter assigned to your project.
As your project moves into active production, our cloud-based project management software will allow you to communicate directly with our team, and view details about your project’s schedule and progress.
More about Project Completion
Few things are as rewarding to us as seeing a client excited to begin using their new space. This is the moment dream becomes reality!
To make sure you're ready for move-in, we provide professional cleaning services that leave your space
To give you peace of mind, we provide a 1-year Quality of Craftsmanship warranty, and our work always meets or exceeds the guidelines stated in the NAHB Residential Construction Performance Guidelines, as well as all local building code requirements.
Your project may be finished, but we hope your relationship with McLennan is just beginning!
Our Design-Build Services

Have Questions about Your Lancaster Home Remodel?
We offer free consultations to answer questions and help you discern the next step toward your remodeling goals.