OUR PROCESS

Our Award-Winning Process

Why a Contractor's Remodeling Process Matters

A homeowner's remodeling experience—positive or negative—can almost always be traced back to the process used to plan and execute their remodel. 

If you value a low-stress remodeling experience, start by choosing a contractor whose process maximizes up-front planning and minimizes unpleasant surprises.

McLennan's process is based on the Design-Build method of project delivery, which is proven to provide the smoothest, most efficient and rewarding experience for client and contractor alike.

Below is a walk-through of our award-winning remodeling process.

 

Manheim Township Basement Remodel
Process-Driven Client Satisfaction

The McLennan Way

 

 

"We cannot express how happy we are with the entire process. A kitchen renovation can be very disrupting but the McLennan team made it seamless." - Mark G.

Step 1:

Discovery

Our process kicks off with Discovery, which starts with a brief phone call to discuss your vision and make sure we're a good fit for each other.

Then we'll get together for an in-home consultation to talk through your project's scope, budget, and timeline.

This gives us all a chance to connect and dig into the driving needs behind your project. We'll also evaluate your existing space and gather the information needed to provide a proposal and action plan for moving forward.

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Step 2:

Project Development

Project Development is where your remodel takes shape. Here, we turn your vision into a detailed plan that lays the groundwork for a smooth construction phase.

Your Project Developer will guide you step-by-step through layouts, materials, and finishes while aligning every detail with your budget, timeline, and goals. This collaborative process ensures your ideas are heard, refined, and transformed into clear, complete construction documents.

When your design is finalized, your Project Developer will review the renderings, scope, and investment details with you—so you can move forward with total confidence.

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Step 3:

Production

Our Production team’s goal is to complete your remodel efficiently, communicate clearly, and minimize disruption to your routine.

Pre-Production

Before work begins, we secure permits, order materials, and create a detailed schedule for our crew, trade partners, and you. Your Project Developer and Lead Carpenter meet to review every detail and complete an on-site walk-through to ensure a seamless handoff.

Production

Once construction begins, your Lead Carpenter manages day-to-day progress while keeping you informed through regular updates and our online project management system. You’ll always know what’s happening, what’s next, and who to contact.

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Step 4:

Satisfaction

Few moments are as rewarding as seeing your finished space come to life. After guiding you through Discovery, Project Development, and Production, we take pride in delivering a home that reflects your vision.

Before move-in, we provide a professional cleaning to leave your space fresh and ready to enjoy. We’ll also schedule your 6- and 12-month Quality of Craftsmanship warranty visits to ensure lasting satisfaction.

And as a McLennan client, you’ll receive priority for future projects, maintenance, and handyman services—because our relationship doesn’t end when construction does.

Washington Boro Basement Remodel

Frequently Asked Questions

 

Your Next Steps

Whether you're ready to dive in or just exploring your options, we've got you covered.

 

 

Explore Our Free Guides

Explore our collection of free, expert-designed guides to help you plan your remodel with confidence.

 
Learn More on Our Blog

Expand your knowledge about remodeling with our blog. It’s a valuable resource to help you make informed decisions.

Get Inspired with Our Gallery

Browse our portfolio of beautifully remodeled spaces. Discover ideas to transform your home into something beautiful.


 
Schedule a Free Call

When you're ready, schedule a call with our team. This is a free, easy, and convenient way to learn how we can bring your vision to life.